Which of the following controls leads to standardized behavior and standardized work outputs?
A) Output control
B) Bureaucratic control
C) Feedback control
D) Feedforward control
E) Clan control

Question

Quizplus · Accepted Answer

Bureaucratic control is control by means of a comprehensive system of rules and standard operating procedures. When employees follow the rules that managers have developed, their behavior is standardized to the degree that managers can make employees' behavior predictable. There is no need to monitor the outputs of behavior because standardized behavior leads to standardized outputs, such as goods and services of the same uniform quality.

Which of the Following Controls Leads to Standardized Behavior and Standardized