In service firms, financial results can be measured by all the following except:

Question

Quizplus · Accepted Answer

Throughput is a term more commonly associated with manufacturing and production environments, referring to the rate at which a system generates its product. In service firms, financial results are typically measured by factors directly related to service delivery and financial management, such as staff utilization, profit multiplier, and collections of accounts, rather than manufacturing-oriented metrics like throughput.

In Service Firms, Financial Results Can Be Measured by All