In a typical Cost of Quality (COQ) report, instructor fees for quality training would be classified as:
A) Prevention costs.
B) Retention costs.
C) Appraisal costs.
D) Internal failure costs.
E) External failure costs.

Question

Quizplus · Accepted Answer

Instructor fees for quality training are classified as prevention costs because they are incurred to prevent defects from occurring in the first place. Prevention costs are costs incurred to avoid poor quality, and they include activities such as quality planning, training, and process control.

In a Typical Cost of Quality (COQ) Report, Instructor Fees