Rituals Are

Rituals are:

A) programmed routines of daily organizational life that dramatize the organization's culture.
B) more formal artifacts than ceremonies.
C) verbal symbols of cultural values that reveal how employees talk to one another, describe customers, express anger, and greet stakeholders.
D) physical structures that convey the dominant values of an organization's culture.
E) games that people play to defy the dominant culture and, instead, support countercultural beliefs and values.