Shanti's Workshop Shanti recently went to a communication workshop to help improve her workplace performance.She learned that in effective communication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and finally effectively respond to the speaker.She learned techniques regarding maintain eye contact and sending back channel signals to show interest.This type of listening is known as:
A)Participative
B)Dynamic
C)Active
D)Evaluative
E)Communicatory

Question

Quizplus · Accepted Answer

Active listening is a process of actively sensing the sender's signals, evaluating them accurately, and responding appropriately.

Shanti's Workshop Shanti Recently Went to a Communication Workshop to Help