Joe, a production worker in a doll manufacturing plant, recently changed positions on the manufacturing line from painting the eyes, to attaching arms to each doll.In the past, his work was always impeccable with a very low rate of mistakes, but since the switch, the quality team has found numerous dolls with arms that were haphazardly attached.A majority of the flawed-arm dolls are from Joe's assembly line.It could probably be said that because of his history with excellent quality, in this situation Joe would be considered to have:

Question

Quizplus · Accepted Answer

If the employee consistently make poor products in a certain area (high consistency), but the employee makes good-quality products elsewhere (high distinctiveness).

Joe, a Production Worker in a Doll Manufacturing Plant, Recently