A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:
A)transform intellectual capital into knowledge management.
B)transfer human capital into structural capital.
C)prevent relationship capital from interfering with human capital.
D)reduce the amount of human capital.
E)transfer structural capital into relationship capital.

Question

Quizplus · Accepted Answer

The practice of documenting employees' solutions to problems in a database is an attempt to transfer human capital (knowledge and skills of employees) into structural capital (organizational knowledge and processes).

A Computer Maintenance Company Wants to ''Capture'' the Knowledge That