You receive a call from your cell phone service provider with questions about your satisfaction of their service.You cell phone service provider automatically records your answers as you give them and software translates those answers into into a data record.You service provider is using ______ for data entry.
A) Optical Mark Recognition
B) Optical Character Recognition
C) Field editing
D) Voice Recognition
E) None of the above

Question

Quizplus · Accepted Answer

The scenario describes the use of voice recognition, as the cell phone service provider is automatically recording the customer's spoken answers and translating them into data records. Optical mark recognition and optical character recognition involve scanning pre-printed forms or text, while field editing involves manually entering data into fields.

You Receive a Call from Your Cell Phone Service Provider