According to the 20/80 rule,sales personnel should spend the first 20 percent of a sales appointment listening to the customer and the last 80 percent of the time explaining the benefits of the product.

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The 20/80 rule exhorts us that 20% of your customers account for 80% of your business; similarly, aim to listen 80% of the time and talk 20% when you are with a new customer.

According to the 20/80 Rule,sales Personnel Should Spend the First