The balanced scorecard is comprised of four components,which of the following is not a component of a balanced scorecard?
A) Financial
B) Customer
C) Internal process
D) External process

Question

Quizplus · Accepted Answer

The correct component should be "Learning and Growth" instead of "External Process". The four components of a balanced scorecard are Financial, Customer, Internal Process, and Learning and Growth.

The Balanced Scorecard Is Comprised of Four Components,which of the Following