
The head of emergency services in a large city strongly believes that diverse teams are more effective than homogeneous teams. The executive wants to put this belief into practice by frequently rotating ambulance and other emergency service teams so that teams would constantly have new people with diverse backgrounds and experiences. This would be supplemented with a hiring process that deliberately selects people with diverse ethnic, cultural and educational backgrounds. Discuss the strengths and weaknesses of the executive's actions in the emergency services agency.
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