Emotional intelligence helps employees to avoid transforming constructive conflict into relationship conflict.

Question

Quizplus · Accepted Answer

Emotional intelligence involves the ability to recognize and manage one's own emotions and the emotions of others. With this skill, employees are better equipped to navigate conflicts in a constructive manner, which can prevent the conflict from escalating and damaging relationships. Therefore, emotional intelligence can help employees avoid transforming constructive conflict into relationship conflict.

Emotional Intelligence Helps Employees to Avoid Transforming Constructive Conflict into Relationship