__________ is not one of the critical mistakes made in closing.

Question

­­­__________ is not one of the critical mistakes made in closing.

Quizplus · Accepted Answer

Research suggests salespeople make four critical mistakes in closing. First, a negative attitude about the customer or situation can affect the sales presentation and customer relationship. Second, the failure to conduct an effective preapproach shows a lack of preparation that turns off customers. Third, too much talking and not enough listening demonstrates a lack of interest in finding out the customer's real needs. Fourth, using a "one size fits all" approach indicates the salesperson lacks creativity and is unwilling to focus on the customer's unique situation.

­­­__________ Is Not One of the Critical Mistakes Made in Closing

__________ Is Not One of the Critical Mistakes Made in Closing