Which of the following statements about communication in today's business organizations is most accurate?
A) Memos and letters still make up the dominant forms of communication in the workplace.
B) Text messaging is considered unprofessional and is rarely used by business organizations.
C) Web chat is becoming the preferred communication channel for online customer service.
D) A company intranet can be accessed by anyone with Internet access.

Question

Quizplus · Accepted Answer

With the rise of online customer service, web chat has become an increasingly popular form of communication in business organizations. Memos and letters are still used but are no longer dominant. While text messaging may have been considered unprofessional in the past, it is becoming more acceptable in certain contexts. A company intranet typically requires login credentials and is only accessible to authorized personnel.

Which of the Following Statements About Communication in Today's Business