Which of the following statements about formal and informal communication channels is most accurate?
A) All relevant organizational information should flow through formal communication channels.
B) Ideally, the heaviest flow of information within an organization should be downward from decision makers to workers.
C) Managers should do everything possible to avoid grapevine communication within an organization.
D) The longer the lines of communication, the greater the chance for message distortion.

Question

Quizplus · Accepted Answer

The statement "The longer the lines of communication, the greater the chance for message distortion" is the most accurate statement. This is because longer lines of communication mean more people involved in the communication process, increasing the likelihood of misunderstandings, misinterpretations, and even intentional manipulation of the message. It's important to maintain open and clear channels of communication, but also to understand the potential risks of longer communication lines. The other statements are not entirely accurate as organizational information can also flow through informal channels, communication should flow both ways, and grapevine communication can sometimes be useful for building informal networks and spreading information.

Which of the Following Statements About Formal and Informal Communication