Oral and written communication skills, listening proficiency, nonverbal behavior, and etiquette expertise are all examples of hard skills.

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Oral and written communication skills, listening proficiency, nonverbal behavior, and etiquette expertise are all examples of soft skills, which are personal attributes that enable someone to interact effectively and harmoniously with other people. Hard skills, on the other hand, are specific technical and quantifiable abilities that can be learned through education, training, or experience. Examples of hard skills include programming, accounting, data analysis, and project management.

Oral and Written Communication Skills, Listening Proficiency, Nonverbal Behavior, and Etiquette