The primary purpose of messages that explain procedures, announce meetings, answer questions, or transmit findings is to

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The primary purpose of messages that explain procedures, announce meetings, answer questions, or transmit findings is to inform the recipient about a particular topic, rather than persuade or sell them on anything. While promoting goodwill may be a secondary goal in some cases, the main intention is still to inform.

The Primary Purpose of Messages That Explain Procedures, Announce Meetings