Instant messages, e-mail messages, business letters, memos, and reports are most effective when they use a formal tone.

Question

Quizplus · Accepted Answer

The effectiveness of a message depends on the context, audience, and purpose. In some situations, a formal tone may be required, while in others, a more casual or conversational tone may be appropriate. It is important to choose the tone based on the specific circumstances to achieve the intended impact.

Instant Messages, E-Mail Messages, Business Letters, Memos, and Reports Are