Which of the following should be organized in an indirect pattern?
A)An e-mail message to customers about a free shipping offer
B)An e-mail message to employees telling them that overtime will be eliminated
C)A letter offering a position to a job applicant
D)A letter to members of a professional organization telling them about an upcoming event

Question

Which of the following should be organized in an indirect pattern? 
A)An e-mail message to customers about a free shipping offer 
B)An e-mail message to employees telling them that overtime will be eliminated 
C)A letter offering a position to a job applicant 
D)A letter to members of a professional organization telling them about an upcoming event

Quizplus · Accepted Answer

An indirect pattern is used when delivering bad news or sensitive information, such as eliminating overtime, to soften the impact and prepare the audience.

Which of the Following Should Be Organized in an Indirect