Katelyn Booked a Hotel Through a Local Travel Agency

Katelyn booked a hotel through a local travel agency.Her accommodations were not as the agent described.Although she stayed in the hotel, she was dissatisfied and believes that the agent is at fault.The best way for Katelyn to communicate her unhappiness with the accommodations would be to

A) write a memo to the travel agent who booked her hotel.
B) send an e-mail message to the travel agent who booked her hotel.
C) telephone the Better Business Bureau to make a complaint about the travel agency.
D) write a letter to the travel agent who booked her hotel.