What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers?
A) Analytical CRM
B) Operational CRM
C) Personalization
D) All of the above
Correct Answer:
Verified
Q8: Supplier relationship management is not the same
Q11: Which of the following is the first
Q14: The CRM manager's full-time responsibilities includes _.
A)
Q17: CRM suites will also incorporate SRM,PRM and
Q20: The intense competition in today's marketplace forces
Q41: _ focuses on keeping vendors satisfied by
Q42: _ are companies or individuals who purchase
Q54: Which of the following is not one
Q57: _ are competitor organizations who co-operate with
Q130: What can analytical CRM modeling tools discover?
A)Identify
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