_________ relationship management focuses on keeping vendors satisfied by managing alliance partner and reseller relationships that provide customers with the optimal sales channel.
Correct Answer:
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Q41: Contact center, web-based self-scripting, and _ scripting
Q42: Describe three CRM technologies used by sales
Q43: _ dialing automatically dials outbound calls and
Q44: McDonald's is _ selling when it asks
Q47: _ management systems maintain customer contact information
Q48: _ relationship management focuses on keeping suppliers
Q49: Describe three CRM technologies used by marketing
Q50: _ management systems automate each phase of
Q51: Describe three CRM technologies used by customer
Q84: Compare customer relationship management, supplier relationship management,
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