What is the best advice for closing a bad-news letter?
A)Apologize profusely to the reader.
B)Give a clear explanation of the reasons for the bad news.
C)Restate the bad news to make sure that the reader understands it.
D)Close with something forward looking that assumes future business.

Question

What is the best advice for closing a bad-news letter? 
A)Apologize profusely to the reader.
B)Give a clear explanation of the reasons for the bad news.
C)Restate the bad news to make sure that the reader understands it.
D)Close with something forward looking that assumes future business.

Quizplus · Accepted Answer

Closing with something forward looking that assumes future business can help to leave the reader with a more positive impression and potentially open the door for future opportunities. It shows that you value the relationship with the reader and are willing to work towards a better outcome in the future.

What Is the Best Advice for Closing a Bad-News Letter