MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by using MIS in a primary activity?
A) Scottrade Corp. creating an online system for employees to track paychecks, benefits, the wellness-rewards program, and other employee benefit items.
B) A system for the sales and marketing departments to track specific sales targets and follow-up processes.
C) An easy electronic survey to be sent to the customer right after a service is completed.
D) Royal Crest Dairy placing their order and delivery system on an easily accessible Web portal so customers can track delivery status.

Question

Quizplus · Accepted Answer

MIS can add value to both primary and support activities within a business. All are primary activities except Scottrade Corp. creating an online system for employees to track paychecks, benefits, their wellness-rewards program, and other employee benefit items. This is a support value activity.

MIS Can Add Value to Both Primary Activities and Support