handing customers birth control orders.These tasks were assigned to other pharmacists.After starting work,Waldo demanded more accommodations.He refused to transfer phone calls from patients seeking contraception,leaving them on hold indefinitely and he walked away from birth-control patients at the pharmacy counter without notifying other staff that customers needed assistance.The manager then offered to relieve him of counter duty,but could not relieve him from telephone duty as the high volume of calls mandated that all employees answer the telephone.Waldo refused and he was terminated.

Question

Quizplus · Accepted Answer

Waldo did not cooperate with One Stop's attempts to accommodate his religious beliefs and the pharmacy can show undue hardship because requiring other employees to assume a disproportionate share of the workload would be an undue hardship. It is important to note that Title VII's religious accommodation requirement does not require employers to provide accommodations that cause an undue hardship. Providing birth control is a significant aspect of a pharmacy's services, and Waldo's refusal to perform certain tasks related to contraception created a burden on other employees and the pharmacy's ability to serve its customers.

Handing Customers Birth Control Orders