The balanced scorecard evaluation of the firm is an especially strong financial tool because of its:
A)Use of qualitative measures.
B)Use of quantitative measures.
C)Simplicity in use.
D)Ability to predict change.
E)Use of multiple critical success factors (CSFs).

Question

Quizplus · Accepted Answer

The balanced scorecard evaluation of the firm is especially strong because of its use of multiple critical success factors (CSFs). It considers both quantitative and qualitative measures to assess a company. This tool doesn't just measure financial performance; it also takes into account employee satisfaction, customer satisfaction, and other key factors that contribute to a company's success. This makes the balanced scorecard a comprehensive evaluation tool for predicting change and driving performance improvements. Thus, option E is the correct answer.

The Balanced Scorecard Evaluation of the Firm Is an Especially