The term Six Sigma refers to:
A) The control limits established in a Pareto-analysis chart.
B) A quality-performance standard that requires all products and services to meet the target value exactly, with no variation.
C) A business process-improvement approach that seeks to find and eliminate causes of defects and errors.
D) The quality expectation embodied in a robust-quality performance standard.
E) The quality requirement specified for ISO 9000 certification.

Question

Quizplus · Accepted Answer

The term Six Sigma refers to a business process-improvement approach that seeks to find and eliminate causes of defects and errors. It focuses on reducing process variation to achieve near-perfect levels of quality. The approach uses statistical methods and tools to measure and analyze a process, identify opportunities for improvement, and implement changes to achieve desired results.

The Term Six Sigma Refers To