Which of the following is not a nonfinancial quality metric?
A) Process yield (i.e., good output/total output) .
B) Number of defective parts produced (e.g., parts-per-million, ppm) .
C) Number of machine setups.
D) Machine up-time (or, machine down-time) .
E) Trend in dollar amount of inventory held.
Correct Answer:
Verified
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