Which of the following perspectives of a Balanced Scorecard would most likely be the ultimate target in a strategy map for a public company?
A)Learning and innovation.
B)Internal processes.
C)Financial performance.
D)Customer service.
E)Employees and community.

Question

Quizplus · Accepted Answer

Public companies are typically focused on generating profits and creating value for their shareholders, which is reflected in the financial perspective of the Balanced Scorecard. While other perspectives such as customer service, internal processes, and learning and innovation may be important for achieving financial success, financial performance is typically the ultimate target for a public company.

Which of the Following Perspectives of a Balanced Scorecard Would