The functions of order entry,billing,credit,and employee compensation require each company to have a customer service department.
Correct Answer:
Verified
Q2: Rather than complain about poor marketing programs,proactive
Q3: Sales acts as the eyes and ears
Q4: SPIN and active listening techniques are used
Q5: When a conflict arises between a salesperson
Q6: Marketing and sales are poorly coordinated because
Q8: Salespeople can help customer service by setting
Q9: Close relationships and support of customer or
Q10: Understanding the needs of the credit department
Q11: Salespeople should develop relationships with manufacturing so
Q12: The field sales manager is the leader
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