Comparing your performance with the best in your organization is a form of benchmarking.
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Q9: The purpose of classifying accounts through grid
Q10: Routing is a method of identifying accounts
Q11: Salespeople should consider physical resources they manage
Q12: To plan for the unexpected,a salesperson's first
Q13: A salesperson lacking goals will drift around
Q15: Customer management includes allocating all the resources
Q16: The first step in the self-management process
Q17: Salespeople should learn to allocate resources in
Q18: Goals relating to outcomes are activity goals.
Q19: The desire to drop everything else to
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