If a prospect responds negatively to a need payoff question,then the salesperson should not probe further.

Question

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If a prospect responds negatively to a need payoff question, it is important for the salesperson to probe further to understand the objection or concern and try to address it. Ignoring the negative response could result in missing out on a potential opportunity to overcome an objection and make the sale.

If a Prospect Responds Negatively to a Need Payoff Question,then