A salesperson may suffer from call reluctance if he or she:
A) feels intimidated by the corporate title assigned to the prospect.
B) is overly concerned with being successful.
C) spends too much time preparing for the sales call.
D) feels guilty for having selected a career in sales.
E) experiences any or all of the above.

Question

Quizplus · Accepted Answer

All of the options given can contribute to call reluctance, albeit to varying degrees for different salespersons. Feeling intimidated by a prospect's corporate title can make salespeople feel like they lack the authority to engage them while being overly concerned with being successful can add undue pressure that negatively affects their confidence. Spending too much time in preparation can also lead to procrastination and self-doubt while feeling guilty for selecting a career in sales can lead to a negative mindset. Therefore, salespeople that feel any or all of the above emotions may experience call reluctance.

A Salesperson May Suffer from Call Reluctance If He or She