When a department store clerk tells Hilda that the coffee brewed by one particular coffee maker will make her think she has died and has gone to Starbucks heaven,the clerk is using:

Question

Quizplus · Accepted Answer

Puffery is a common practice used in advertising and sales where exaggerated claims or general subjective opinions are made about a product or service without the intention of misleading consumers. In this case, the clerk's statement is more of an exaggeration to make the coffee maker sound more desirable, rather than an intentional misrepresentation of the product.

When a Department Store Clerk Tells Hilda That the Coffee