Which performance management technique initially involves the identification of a large number of critical incidents, followed by the classification of these incidents into performance dimensions, and finally ranking these incidents into levels of performance?
A)Behaviorally anchored rating scales
B)Graphic rating scales
C)Comparative rating scales
D)Organizational behavior modification
E)Competency models

Question

Quizplus · Accepted Answer

A behaviorally anchored rating scale (BARS)is designed to specifically define performance dimensions by developing behavioral anchors associated with different levels of performance. To develop a BARS, we first gather a large number of critical incidents that represent effective and ineffective performance on the job. These incidents are classified into performance dimensions, and the ones that experts agree clearly represent a particular level of performance are used as behavioral examples (or anchors)to guide the rater.

Which Performance Management Technique Initially Involves the Identification of a Large