When an employee chooses to communicate one's concern to management without necessarily leaving the company, he is following the _____ mechanism.
A)checkoff
B)closed shop
C)withdrawal
D)exit
E)voice

Question

Quizplus · Accepted Answer

Employees, whether members of a union or not, communicate to management regarding how good a job it is doing by either the "exit" or "voice" mechanisms. "Voice" refers to communicating one's concerns to management without necessarily leaving the employer.

When an Employee Chooses to Communicate One's Concern to Management