Phil,a management trainer at Flint Inc.,designs a training program that focuses on capturing insights and information from knowledgeable employees.Through this program,Phil is taking the strategic initiative to
A)improve customer service.
B)improve employee engagement.
C)enhance innovation and creativity.
D)grow in the global market.
E)increase job retention.

Question

Quizplus · Accepted Answer

Capturing insights and information from knowledgeable employees is likely to enhance innovation and creativity within the organization. This initiative may also indirectly impact other areas such as customer service and employee engagement, but the primary focus is on promoting innovation.

Phil,a Management Trainer at Flint Inc