Which one of the following is true about the Six Sigma process?
A)It focuses on the end product of employee satisfaction.
B)It terminates once the processes have been brought within the Six Sigma standards.
C)It strives to attain quality through supervision of daily work and not through training.
D)It discourages employees from lean thinking.
E)It aims to create a total business focus on serving the customer.

Question

Quizplus · Accepted Answer

The Six Sigma process refers to a process of measuring, analyzing, improving, and then controlling processes once they have been brought within the narrow Six Sigma quality tolerances or standards. The objective of Six Sigma is to create a total business focus on serving the customer, that is, to deliver what customers really want when they want it.

Which One of the Following Is True About the Six