A review of critical work processes and the redesign to make them more efficient and able to deliver higher quality is called _____.
A)reengineering
B)benchmarking
C)total quality management
D)expert work systems
E)process enhancement

Question

Quizplus · Accepted Answer

Reengineering is a complete review of critical work processes and redesign to make them more efficient and able to deliver higher quality. Reengineering is especially critical to ensuring that the benefits of new technology can be realized.

A Review of Critical Work Processes and the Redesign to Make