Financial switching costs consist of the total economic resources that must be spent or invested as a consumer learns how to obtain value from a new product choice.
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Q13: Switching costs are the costs associated with
Q17: Negative approach emotions like anger are most
Q18: Procedural justice refers to the extent that
Q19: Retaliatory revenge is when a consumer yells
Q20: Price sensitive consumers become more loyal post
Q21: Switching in a consumer behavior context refers
Q23: In the social media world,the key is
Q24: Consumer inertia means that a consumer will
Q26: Market share is also known as share
Q27: Relational switching costs refer to the emotional
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