Change agents should introduce new rewards and information systems to:
A)unfreeze the status quo.
B)begin the process of appreciative inquiry.
C)avoid action research.
D)refreeze the desired conditions.
E)Do only 'A' and 'C'.

Question

Quizplus · Accepted Answer

Introducing new rewards and information systems helps to solidify and stabilize the new changes, ensuring that the desired conditions are maintained, which is the essence of "refreezing" in change management.

Change Agents Should Introduce New Rewards and Information Systems To