The trend toward flatter organizational structures (delayering) has occurred because this action:
A)tends to reduce overhead costs.
B)narrows the span of control for supervisors.
C)puts decision makers closer to front-line staff and information about customer needs.
D)does all of the above.
E)does only 'A' and 'C'.

Question

Quizplus · Accepted Answer

Flatter organizational structures reduce overhead costs by eliminating layers of middle management, thus saving on salaries and benefits. Additionally, they put decision-makers closer to front-line staff, which improves communication and responsiveness to customer needs. Narrowing the span of control for supervisors is not a characteristic of flatter organizations; instead, these structures often widen the span of control.

The Trend Toward Flatter Organizational Structures (Delayering) Has Occurred Because