Scenario: ABC International Employees at ABC International Have Been Frustrated with the Management
Scenario: ABC International
Employees at ABC International have been frustrated with the management on just about everything.The conflict episodes are viewed by both sides as personal attacks rather than attempts to resolve problems.Both sides have decided to seek third-party dispute resolution.Management prefers a third-party intervention that has high process and decision control while employees prefer a high level of process control and not decision control.
-Management at ABC International appears to prefer which of the following types of third-party intervention?
A) Inquisitor
B) Competitor
C) Mediator
D) Arbitrator
E) Abstainer
Correct Answer:
Verified
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