Emotional contagion has what effect in the communication process?
A)It has no effect on the communication process.
B)It provides feedback to the sender that the receiver understands and empathizes with the message.
C)It reduces the amount of communication among colleagues.
D)It makes it more difficult for the receiver to receive emotional meaning about the sender's experience.
E)It reduces the amount of communication among colleagues AND makes it more difficult for the receiver to receive emotional meaning about the sender's experience.

Question

Quizplus · Accepted Answer

Emotional contagion refers to the phenomenon of one person's emotions spreading to others in a group. In the communication process, emotional contagion can help to provide feedback to the sender that the receiver understands and empathizes with the message. This can enhance the effectiveness of communication and create a more positive rapport between the sender and receiver.

Emotional Contagion Has What Effect in the Communication Process