Moods are less intense emotional states that are not directed toward anything in particular.
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Q4: A person's emotions are influenced by his
Q10: Attitudes are fleeting physiological experiences we have
Q12: Cognitive dissonance is more likely to occur
Q16: Emotions generate a core affect that something
Q16: Emotions are communications to ourselves, which serve
Q18: Moods represent our reaction to specific people
Q20: Attitudes develop from our emotional experiences as
Q27: Display rules are norms that require employees
Q31: Emotional labour refers to any physical work
Q112: Emotions are brief events or "episodes".
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