ACME Software Inc.has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization.This training program relates most closely with which of the following concepts?
A)Contingency anchor
B)Grounded theory
C)Open systems
D)Virtual teams
E)Telecommuting

Question

Quizplus · Accepted Answer

The concept of open systems refers to organizations that interact with and are influenced by their external environment. The training program developed by ACME Software Inc. is focused on making employees more aware of how their job performance affects customers and other employees within the organization, which indicates a focus on understanding the impact of external factors on the organization's functioning. Therefore, this training program relates most closely with the concept of open systems.