The PDSA cycles is also referred to as the Baldrige Wheel.
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Q24: So long as quality input resources are
Q43: The PDSA cycle forms the conceptual basis
Q44: TQM expands the traditional view of quality
Q49: ISO standards aid in transferring technology to
Q50: The purpose of benchmarking is to establish
Q51: ISO standards apply only to manufacturing organizations.
Q53: A quality circle is a cross-functional team
Q56: A major obstacle to implementing TQM can
Q59: Suppliers are not included in quality assurance
Q60: The benchmark organization must be chosen from
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