Management behaviors supporting an organizational culture that encourages continuous improvement include which of the following? (I) develop a vision statement for the organization
(II) develop a reward system that promotes the philosophy
(III) institute continuous training programs
(IV) make decisions that adhere to the philosophy
A)I, II, and IV
B)I, II, III, and IV
C)I and III
D)II, III, and IV
E)II and IV

Question

Quizplus · Accepted Answer

Developing a vision statement helps to provide a direction for the organization's continuous improvement efforts. Developing a reward system that promotes the philosophy helps to incentivize employees to strive for continuous improvement. Instituting continuous training programs helps to ensure that employees have the necessary skills and knowledge to make improvements. Making decisions that adhere to the philosophy helps to reinforce the importance of continuous improvement throughout the organization. Therefore, all four options (I, II, III, and IV) are behaviors that support an organizational culture that encourages continuous improvement.

Management Behaviors Supporting an Organizational Culture That Encourages Continuous Improvement