The Balanced Scorecard is a useful tool for helping managers translate their strategy into action in the following areas:
A)Sustainability; Flexibility; Efficiency; Technology
B)Customers; Financial; Internal Business Processes; Learning and Growth
C)Customization; Standardization; Efficiency; Effectiveness
D)The Environment; The Community; Suppliers; Other Stakeholders
E)Strategy; Tactics; Productivity; Profitability

Question

Quizplus · Accepted Answer

The Balanced Scorecard focuses on four key perspectives: Customers, Financial, Internal Business Processes, and Learning and Growth, helping managers align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.

The Balanced Scorecard Is a Useful Tool for Helping Managers