Operations Management activities will be less important in the future because many firms are becoming service-oriented operations rather than goods producing operations.

Question

Quizplus · Accepted Answer

This statement is false. Operations management activities will continue to be important in the future regardless of whether a company produces goods or provides services. Effective operations management ensures that a company can meet customer demands efficiently and effectively, and this applies to both goods and services. In fact, as more companies move towards delivering services, operations management may become even more critical in ensuring quality service delivery and optimizing resource utilization.

Operations Management Activities Will Be Less Important in the Future